Managed Services
Plan | Optimise | Monitor | Manage

Managed Services @Pi® take care of managing and monitoring of IT operations so that our customers can save time and effectively focus on their core business. Our team of professional experts bring the best practices on-board for management and monitoring. Trust-based partnerships can be established through stringent Service Level Agreements (SLAs) based on customer requirements. Weekly and monthly reports are shared with customers about the performance and management of their infrastructure. Any abnormality is dealt with in a time-efficient fashion which does not affect customer's operations. 24x7 support and monitoring make sure that the operations are running seamlessly.

  NOC as a Service @Pi®

The first of its kind NOC as a Service @Pi®, stages State-Of-The-Art dedicated Network Operating Centers for the customers’ ease of operations. The Uptime Institute Tier IV Certified environment offers a fault tolerant and resilient infrastructure for the dedicated NOCs. The dedicated environments offer stringent security, access and a 24x7 seamless and expert support. With the plug and play set up, the customers can enjoy the edge of quicker time to market.

  • Dedicated NOC

  • Dedicated Access

  • Plug and Play
    Quicker Time to Market

  • Large Screen Displays

  • High Speed
    Internet Connections

  • Highly Competent

  • Skilled Expert
    Operations Team

  • SLA Driven

We Deliver

The highly competent expert NOC teams Monitor, Manage and Maintain your infrastructure in a SLA driven approach. Our systems, seamlessly integrate with your reporting and ticketing tools and schedule periodic maintenance reports. With a wide coverage of infrastructure elements in NOC as a Service @Pi®, we ensure you achieve an effective infrastructure performance, by proactive Detecting, Diagnosing and Remediating.

  • NOC Teams

  • Monitor

  • Manage

  • Maintain

  • Detect

  • Diagnose

  • Remediate

24x7 Support

  • Multi Tier Support
    Tracks (L1 to L3)

  • Round The Clock
    Monitoring of IT Resources

  • Update Tracking on Ticketing Tools with Parallel Report Preserving

  • RCA and Deep Dive Techniques for Incident Management

  • Resource Utilization
    Reports and Analysis

  • Patch Management and
    Security Updates

  Disaster Recovery as a Service @Pi®

Firms irrespective of size, need to secure their data which could be exposed to predictable and unpredictable threats causing severe financial & credibility loss. Disaster recovery strategy is unique to each organization. To ensure seamless business continuity, the service provider needs to strategize, design and implement a disaster recovery plan that fits right to your infrastructure and business needs.

  • DR & BCP Planning &
    Architecture Design

  • Geographically Separated
    Data Center Failover & Failback

  • DR Drills and Audit

  • Platform Independent
    DR Plans

24x7 Support

For any enterprise, implementation and maintenance of a multi-locale disaster recovery environment can be a herculean task. It can test the best at the hour of disaster. With DR as a Service @Pi® supporting heterogenous environments, it is a near plug and play for enterprises to go live with their full-blown disaster recovery plan.

With an un-paralleled 24x7 support model, Pi delivers a strong disaster recovery management with certain well-appointed deliverable features.

  • Building Resilient Framework
    for Seamless Disaster Recovery

  • Inter-site Data Replication
    Monitoring (Primary to DR)

  • Data Replication Management
    and Troubleshooting

  • Expert Quick Reaction Teams

  • Proactive Assistance for Application Restoration to Operational State

  • Inter-site Network Management and Utilization Monitoring (Primary to DR)

  • Fool-Proof Threat Management
    and Risk Mitigation Process

  • Checklist-based DR Management
    to Ensure Quick and Right Restoration

  Backup as a Service @Pi®

Enterprises’ multi-locale data and applications pose a need for highly flexible, efficient and agile back-up solutions. Solutions that are unique to the specific business needs, and solutions that deliver efficiency, consistency, availability and security at a lower Total Cost of Ownership (TCO).

  • Encrypted and Compressed
    Data Backup

  • Automatic Multiple Data-copy Provision

  • Multi-Year
    Retention Period

  • Backup Tool
    Agnostic Cloud Fabric

  • Automatic Elimination
    of Duplication

  • Rapidly Scalable with High

  • Archiving to
    Cloud Storage

24x7 Support

  • Round the Clock Monitoring
    and Predictive Analytics

  • Pre-empt and Manage
    Information Risk

  • Daily Backup Data

  • Backup Data

  • Storage & Backup
    Image Housekeeping

  • Periodic Comprehensive
    Reports & Reviews

  • Proactive

  Storage as a Service @Pi®

For the ever increasing and never-ending data pools, generated by heterogenous digital enterprises today, storage solutions need to be accessible, scalable, flexible and secure. Software Defined Storage is the call of the hour. It frees the enterprises from operational, technical and economic burdens, that arise out of physical storage. It delivers ease, redundancy, reliability and high availability at a lower TCO.

Storage as a Service @Pi® delivers pools of storage with data service characteristics that are utilized, to meet the requirements specific to technology needs, specified through service management interface. Automation, standard interfaces, scalability and transparency or the key features of Software Defined Storage Solutions @Pi®.

  • On Demand and
    Elastic Storage

  • Fast access for Bigdata,
    Hadoop and IoT applications

  • Block-Storage

  • Object-Storage

  • Auto-Tiering

  • Storage Gateways

  • N+N Redundant Copies
    with Highly Availability

24x7 Support

  • Storage Pool

  • IOPS Monitoring

  • Customised Retention Period
    Backup and Restoration

  • Issue Management With
    RCA and Troubleshooting

  • Patch Management

  • Archival and Vaulting

Learn how our product will benefit your business

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